If you're planning to visit Vietnam, this is the best Local Travel Agency. I flew from India last moment with my father. Usually last moment trip have lots of confusion... read more and things might go wrong way. But these people were prepared with our entire trip. We had started from Hanoi and Ended at Hanoi and visited Halong Bay, Hoi An and Da Nang.

Mr. Dat was very helpful and generous, he ensured everything went well with us. From picking us from the airport to transferring us to another city. I had made a special with respect to we guys not eating Beef as we are Indians, the fact that everyone was aware about it was really good to see. He ensure our trip could be as customised as possible.

Our trip focused on the leisure part as well as understanding the culture of the vietnamese people and the blend of both made our trip fantastic!

  Unfortunate my trip was cancelled due to Covid. Vendor kept my money and fought my credit cards with a bunch of false statements and lies. Do not book... read more through this company. Only use reputable trustworthy companies.

  I booked my trip through Realistic Asia for March early week, 2020. However, due to the outbreak of COVID19 and as we were traveling with our parents, who were above... read more 60 years, we decided to cancel the trip. We already deposited a huge sum of money. Considering the cancellation happened due to a Pandemic, we expected some refund. Also, the tourists places at Vietnam was also closed during the time. So, even if we went here, everything was closed.

But this travel agency did not consider a thing and even charged us the 30% cancellation. Along with the flight fares and hotel deposit, all our initial payment were gone and they refused to refund a thing.

It seems bit weird to charge cancellation fee in such circumstances, we even asked to talk to the manager or the person in charge and request ass it was a huge sum of money for me but denied even that.

They later promise a very small refund of $128, which was not even 5% of the amount we deposited. But even for that , they continued to delay that refund.They even said their banks don't allow outward transactions, which is very unrealistic and hard believe. Now they have stopped responding too. Even after multiple mails and messages, no communication happened from their side.

The agent that we were talking to, Mr. HENRY, is not answering and acting as if he is not accountable for anything.

This the worst experience we have ever faced with any kind of travel agent.

They are good until everything is okay but once you have some issue, they will act very rude and will do nothing to cooperate and address the issue.

I advice all to NOT book through this agency, as they are not reliable in case of crisis or any issues.

As they stopped responding, i had no other means to reach them but posting our experience.

Hope others will choose well.